InfoSol Support has a shiny, new home. The new InfoSol Helpdesk portal offers a variety of new features that will make for an easier and more productive support experience.
- Streamlined Support Ticketing
- Product Knowledge Base (KB)
- Community Forums
- Real-time KB and Forum Searches When Creating a Ticket
- Reply to Email Notification to Update a Ticket!
- Browse to http://help.infosol.com
- Select ‘Sign up’
- Complete the sign up form and select ‘Register’
- You will receive a confirmation email
- If you do not receive the confirmation email please check your spam folder and move the email back to your inbox.
- Select the link in the confirmation email to complete the registration process
- Sign into http://help.infosol.com
If you do not receive the confirmation email or require assistance with the registration process, please contact us at firstname.lastname@example.org.
If you have a ticket open in our old system (support.infosol.com), that ticket will be migrated to the new system. If you require access to history from closed tickets in the old system, please open a new ticket at http://help.infosol.com with the request.