A flexible, cost-effective solution that allows you to purchase pre-paid blocks of hours to use for any type of BusinessObjects design, development or application support.
I-Card Services cover all aspects of application support for the complete SAP BusinessObjects product suite including:
- Help Desk Support – “How To?” questions
- Universe, Report, Dashboard, and ETL Development
- BusinessObjects Environment Audits
- Upgrades, Installations, and Migrations
- Troubleshooting, Reporting, Documenting and Tracking Problems
- Performance Monitoring and Tuning
- BusinessObjects Administration
Subscribe from 50 to 2,000 support hours a year. The more hours subscribed, the lower the cost per hour.